Saturday, June 15, 2024

Beauty market in 2023 | L'Oréal Finance

 

Beauty market in 2023 | L'Oréal Finance

The world of beauty in 2023

Continuing the trend from 2022, the beauty market proved extremely dynamic, with growth of +8%, fuelled by a combination of high valorisation in mature markets and remarkable gains in emerging markets, which are key growth drivers for the Group.

  • +8% Global beauty market growth in 2023
  • €270 Bn Estimated market of more than €270 Bn

Estimated growth of the global beauty market 2000-2023

(in %)

Breakdown of the beauty market by region

(in %)

Breakdown of the beauty market by category

Main global players by sales

(in billions of USD)

Beauty: a resilient market with strong potential

The global cosmetics market has repeatedly demonstrated its robustness and remarkable resilience in the face of economic slowdowns and geopolitical upheaval. This offer-driven sector is constantly adapting to the new expectations of consumers, who are looking not only for quality, performance and innovation but also for meaning in what they buy.

The sector is increasingly omnichannel, with growing complementarity between different online and offline touchpoints. At the global level, 27% of all beauty products are sold online. The growth of e-commerce has made it possible to reach more consumers, well beyond the scope of traditional retail. E-commerce will be the distribution channel of the 21st century, with huge growth potential in many countries.

Rise in middle classes is driving growth

The beauty market is expected to include some 600 million more middle- and upper-middle-class consumers worldwide by 2030. Opportunities abound in SAPMENA-SSA, the world’s most densely populated region, home to more than 3.5 billion people in 2023. Countries such as Indonesia, Pakistan and Egypt have become new cultural influencers to watch on a regional level. China’s younger generations also embody huge consumer demand for increasingly sophisticated beauty products and services.

In mature markets, the “boomer” generation (around 20% of the population in North America and Europe) continues to thrive and support the upmarket shift.

600 million more potential consumers by 2030

Towards holistic beauty

Holistic beauty embraces a comprehensive view of beauty, taking four aspects into consideration: physical, mental, emotional and spiritual beauty. It includes daily rituals and cultivates sensory pleasure through products, services and experiences. The popularity of holistic beauty treatments continues to grow as more consumers seek solutions that combine beauty and wellbeing.
In 2023, L’Oréal acquired Australian icon Aēsop – a holistic, luxury beauty brand with a singular combination of design, hedonism and lifestyle. This one-of-a-kind company is a perfect and complementary addition to L’Oréal Luxe’s portfolio of products, services and experiences.

Ongoing expansion of the dermocosmetics market

Interest in dermocosmetics continues to surge, driven by two structural trends. The consumer quest for health and safety remains paramount, fuelled by the escalating prevalence of skin disorders, which affect more than one in four people worldwide. Factors such as an ageing, climate change (pollution, exposure to UV rays) and stress contribute to this trend. There is also a surge in aesthetic procedures, along with more extensive use of dermocosmetics prescribed by dermatologists.

The success of L’Oréal’s Dermatological Beauty Division is underpinned by its longstanding leadership in medical prescriptions and a complementary portfolio of brands that meet the full range of consumer expectations, ranging from skin conditions to aesthetics.

Growth of the dermocosmetics market compared with the global beauty market

(in %)

Beauty Tech delivers increasingly personalised solutions

The defining feature of our era lies at the intersection between heightened consumer demand for personalisation and the advent of technological solutions that combine artificial intelligence, augmented reality and machine learning to enable a shift from “beauty for all” to “beauty for each”. Ninety-one percent of gen zers and millennials prefer personalised products and services. The number of connected consumers is also expected to increase significantly, from 5.3 billion in 2023 to 7.5 billion in 2030.
Using advanced research, data analysis and artificial intelligence, L’Oréal is championing new ways to connect more closely with consumers and offer tailored solutions to meet their needs through augmented products, smart devices, online platforms and a range of digital services.

Promoting more responsible beauty with refillable products

The popularity of refillable beauty products, which are more sustainable, continues to develop, particularly in the luxury sector. The expansion of these offerings in the fragrance category is part of this trend. There is also a demand for refills and refillable products in the makeup category. In 2023, L’Oréal significantly accelerated the rollout of its refillable model across all Luxe categories. In the fragrance category, all our major launches and blockbusters are now refillable.


L'Oréal Annual Report 2023 | L'Oréal Finance

 

L'Oréal Annual Report 2023 | L'Oréal Finance

No.1 in beauty worldwide

L’Oréal is the world leader in beauty — the sole focus of our expertise and passion for the past 115 years. In 2023, we achieved a record performance, harnessing our powerful ability to innovate and adapt while capitalising on the incredible engagement of our employees around the globe. The Group continues to transform itself as we shape the future of beauty to make it even more personalised, inclusive and sustainable, enhanced by Green Sciences and technology.

deep dive into beauty

Beauty is L’Oréal’s unique vocation, expression and purpose. Take two minutes to discover our world through the key figures and achievements of 2023.

Another year of profitable, sustainable growth

L’Oréal outperformed the extremely dynamic global beauty market in 2023 with our strongest growth in over two decades (excluding 2021, post-Covid year). These record results give us the means to advance our corporate, social and environmental commitments.

2023: a great vintage for our 4 Divisions

2023 once again proved the strength of our multipolar model: we leveraged complementary growth drivers across the Group’s Regions, Categories and Divisions while enshrining our expertise in the most powerful brand portfolio in the industry.

  • Consumer Products

Continuously shaping the future of beauty

  • Beauty born from science

    Discover how our Research & Innovation teams push the boundaries of science to make beauty increasingly effective, sustainable, inclusive and personalised.

  • Beauty Tech champion

    Discover how we harness science and technology to craft unmatched beauty experiences with unprecedented levels of personalisation.

  • Culture and Human relations

    Discover how the engagement of 90,000+ employees is key to our performance and our ability to shape the future of beauty.

  • A responsive and responsible supply chain

    Discover the strength and agility of our Operations teams, who continue to raise the bar on responsibility and innovation in everything from design and manufacturing to product delivery.

  • Towards a more sustainable model

    Discover how we are ramping up our transition towards a more sustainable, responsible and inclusive model.

Outlook

2023 was a record year thanks to the creativity, energy and passion of our employees around the world. This performance proves the excellence of our business model. As L’Oréal celebrates 115 years, the Group can look forward with confidence as we continue to transform and invent the future of beauty, one that is more personalised, more inclusive and more sustainable, enhanced by technology.


Friday, June 14, 2024

Taylor Swift Eras tour ticket scams could have conned UK fans out of more than £1m, bank warns

 

Taylor Swift Eras tour ticket scams could have conned UK fans out of more than £1m, bank warns

Fans of Coldplay, Beyonce and Harry Styles were also targeted by scams last summer, Lloyds has said. The bank has issued a warning to fans after analysing reports of customers who have been conned since tickets went on sale in 2023.

Taylor Swift performs at the Monumental stadium during her Eras Tour concert in Buenos Aires. Pic: AP
Image: Taylor Swift performs at the Monumental stadium during her Eras Tour concert in Buenos Aires. Pic: AP
Why you can trust Sky News

Taylor Swift fans in the UK could have already lost more than £1m to con artists pretending to sell concert tickets for her Eras tour, a major bank has estimated.

Lloyds Bank has issued a warning to fans based on an analysis of purchase scams reported by its customers, as well as those of Halifax and Bank of Scotland, where Swiftand/or the Eras Tour were referenced as part of the claim.

More than 600 Lloyds Banking Group customers have reported being scammed since tickets went on sale in July 2023.

Each victim lost £332 on average, though in some cases the loss was more than £1,000, Lloyds said.

With the figures based solely on its own customer data, Lloyds estimates there are likely to have been at least 3,000 victims across the UK - with more than £1m lost to fraudsters - based on its current account market share and assuming similar trends across other UK banks.

Fans aged 25 to 34 trying to buy sold-out tickets are most likely to be targeted, with many scams originating on social media, Lloyds warned.

Image: Beyonce fans in the UK have also fallen victim to scams. Pic: AP/Chris Pizzello

Fans of ColdplayBeyonceand Harry Styles were also targeted by scams last summer, it added.

Purchase scams involve tricking someone into sending money via bank transfer to buy goods or services that are fake, shoddy, or do not exist.

Ticket scams often involve fake adverts, posts or listings on social media, offering tickets or access to events which have already sold out as fraudsters know they can cash in on eager fans willing to pay much more by falsely claiming to have tickets for sale.

Swift's record-breaking Eras tour is set to gross more than $1bn (£813m), according to reports, with tickets for shows selling out as soon as they went on sale.

By the time it ends in December, the star will have played more than 150 shows across five continents.

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'If it looks too good to be true, it probably is'

Lisa Webb, consumer law expert at Which?, said people buying gig tickets should use a credit card for anything costing more than £100, or PayPal, as both these methods can provide protection.

"We've heard from disappointed Swifties who have bought tickets on social media, only to realise it's a scam when their promised tickets never materialise," she said. "Unfortunately, if it looks too good to be true, it probably is.

"Don't be tempted to buy tickets from anyone other than authorised sellers, as your rights can be significantly reduced if something goes wrong."

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Taylor Swift now a billionaire
Swift and Kelce spotted at Coachella

Anyone who thinks they have fallen victim to a ticket scam should contact their bank and report it to Action Fraud or Police Scotland, she added.

Liz Ziegler, Lloyds Bank fraud prevention director, said: "It's easy to let our emotions get the better of us when we find out our favourite artist is going to be performing live, but it's important not to let those feelings cloud our judgement when trying to get hold of tickets."